Privacy Policy
Effective Date: April 17, 2025
El Grito Chicago (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit https://elgritochicago.com or interact with us through ticket purchases or newsletter subscriptions.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide
Name
Email address
Phone number (if provided)
Mailing address (if provided via ticketing platform)
Other information voluntarily submitted through forms
This information is typically provided when:
You purchase a ticket through our official ticketing partner, Ticketsignup.io
You subscribe to our email newsletter
You contact us directly via our website
b. Automatically Collected Information
When you browse our website, we may collect standard analytics data including:
IP address
Browser type
Device type
Pages visited
Time and date of visit
This information helps us understand how users interact with our site and improve user experience.
2. How We Use Your Information
We use your personal information to:
Send you event updates, announcements, and promotional offers
Respond to your inquiries or customer service requests
Improve our website, marketing efforts, and overall festival experience
Analyze website traffic and user behavior
We do not sell or rent your personal information to third parties.
3. Marketing Communications
By purchasing a ticket through Ticketsignup.io or signing up for our newsletter, you consent to receive occasional marketing emails from El Grito Chicago. These emails may include:
Festival announcements
Promotions or special offers
Sponsor and partner information
Post-event surveys or follow-ups
You can opt out of marketing emails at any time by clicking the “Unsubscribe” link included in each email or by contacting us directly.
4. Third-Party Services
We use Ticketsignup.io as our official ticketing provider. Any information you provide during the ticket purchase process is also subject to their privacy policy. We encourage you to review their privacy policy on their website.
We may also use third-party tools (such as Google Analytics or email marketing platforms) to help us manage data and communications. These services are governed by their respective privacy policies.
5. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or deletions
Withdraw your consent for marketing communications
To exercise these rights, please contact us using the information on our website.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such a case, we will promptly delete the data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, or would like to update or delete your personal information, please contact us via https://elgritochicago.com.
